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  • Insurance Customer Service Representative

    Blair Insurance Agency
    Job Description
    Blair Insurance Agency
    Role Specification
    Title: Insurance Customer Service Representative
    Date: May 1, 2019
    Location: 1529 Lincoln Street, Blair, NE 68008
    Brief description of role:
    Using sound business and insurance practices, this position is primarily responsible for assisting agents
    in selling and servicing insurance products. Also performs general clerical duties.
    Key accountabilities for this role:
    1) Assist agent(s) in selling insurance products.
    2) Service customer changes and claims.
    3) Perform general clerical duties.
    4) Exhibit professional behavior and promote positive working relationships.
    5) All other duties as assigned.
    Knowledge, Experience, Education and Physical Qualifications needed to fill role:
    Required: Ability to make a contribution early on. Knowledge and understanding of applicable
    laws/regulations/compliance. Skills in personal computer operation. Ability to relate to customers and
    co-workers in a courteous and professional manner. Ability to organize, prioritize, and manage
    multiple projects while producing accurate results. Detail oriented. Ability to work independently and
    be a self-starter. Excellent verbal and written communication skills.
    Desirable: 2-3 years direct experience in insurance industry. Holds a valid Nebraska Property and
    Casualty Insurance License. Ability to analyze complex situations. Understanding of applicable
    software; AMS360, SEMCAT and Microsoft Office Products. Problem solving skills.
    Misc: Must review and sign a Non-Disclosure Agreement and a Confidential Information and Non-
    Solicitation Agreement upon hire date.
    For consideration, send cover letter, resume and salary requirements to:
    Washington County Bank
    Attn: Annette Clark
    P.O. Box 248, Blair, NE 68008
    Fax: 402-938-7300
    Equal Opportunity Employer
    Contact Information